Refund policy

et Tigre will exchange non-sale and non-pre-worn items within 14 days (including weekends) of receiving your order. International orders must be exchanged within 20 days (including weekends) of receiving your order. After June 1, 2022, et Tigre will only return eligible items for site credit. All items must be unworn and in perfect condition, along with the original tags. 

ALL PRE-SALE, SALE and/or ACCESSORIES and/or HOME and/or NAIL POLISH and/or items purchased with a Promotional Code are FINAL SALE. Unfortunately, we cannot accommodate price adjustments; all sale items are FINAL SALE. NO EXCEPTIONS. et Tigre reserves the right to refuse any returned item.

Customers are responsible for return shipping charges. We recommend that packages be returned via a traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages. If ET TIGRE makes a mistake (damaged or miss-shipped goods), we will reimburse customers for shipping using the same method of original purchase or store credit. We will not refund international duties or taxes.

WITHIN USA

Please note that you will be emailed a return shipping label if you are eligible. A $5 flat rate return shipping will be deducted from your return credit, which will be reflected in your credit (once processed).

OUTSIDE OF USA

If you are located outside of the USA, please email hello@ettigre.co. Please note, returns will not be accepted without a Return Confirmation (provided by et Tigre). Currently, we are unable to cover any return costs. 

Please indicate why the item is being returned and if you would like an exchange or refund by sending an email to us at hello@ettigre.co for your Return Confirmation. Exchanges are subject to availability. If an item is not in stock, a refund will automatically be issued. Credits will not be issued until the goods have been received and processed.

Please note that a $5 restocking fee will be applied and categorized as a "flat rate return shipping" fee.

Please send returns to:

ET TIGRE
Attn: Toit Volant 
RETURN ORDER # (Indicate Order Number) 
2301 E. 7th Street, Suite A109
Los Angeles, CA 90023 
United States